Rental Policies
Clean, professionally maintained rental equipment and dependable service throughout the South Shore and Greater Boston. These policies explain how our rentals work so there are no surprises before, during, or after your event.
Reservations & Payment
How bookings, quotes, and payment work.
Read full policy →Delivery, Setup & Pickup
Delivery windows, access, setup, and pickup expectations.
Read full policy →Cancellations & Rescheduling
Cancellation windows and date changes.
Read full policy →Damage Waiver
What our optional waiver covers — and what it doesn't.
Read full policy →Damage & Replacement
Customer responsibilities for lost or damaged items.
Read full policy →Weather Policy
Rain, wind, and temperature considerations.
Read full policy →Furniture & Seating
Care guidelines for chairs, tables, and lounge pieces.
Read full policy →Linens & Soft Goods
Handling linens, napkins, runners, and covers.
Read full policy →Catering & Serveware
Chafers, dispensers, trays, and utensils.
Read full policy →Décor & Accessories
Candle holders, centerpieces, signage, and chargers.
Read full policy →Lighting & Electrical
Marquee letters, string lights, and LED gear.
Read full policy →Tent Policy
Site prep, staking, and installation safety.
Read full policy →Still have questions?
We're committed to making your rental experience easy, stress-free, and enjoyable. Our team is always happy to help.
Contact us