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Policy
Damage Waiver
Details on the optional Damage Waiver, what accidental wear is covered, and exclusions.
If purchased, our optional Damage Waiver covers accidental minor wear that occurs during normal intended use.
Covered Examples
- Minor scratches
- Minor scuffs
- Routine cleaning
Not Covered
Customers remain responsible for damage not covered by the Damage Waiver.
- Theft
- Missing items
- Intentional damage
- Negligence
- Burn marks
- Candle wax damage
- Paint
- Permanent stains
- Broken glass
- Weather damage caused by improper protection
- Damage resulting from misuse
Questions about this policy?
Our team is happy to walk through anything before you book.